Frequently Asked Questions

Things You Should Know

1What services do you offer?
We offer several services including Décor Consultations, Interior Decorating, Shopping, E-Design and Home Staging.
2What types of projects does House of Smith Interiors handle?
We manage projects that focused on the interior furnishings without major renovations, but we are happy to assist with selecting finishes such as backsplash, countertops, tile, floor stain, etc. Our services are geared towards decorating spaces within the home (sourcing sofas, rugs, curtains, decorative accents, etc. and ensuring installation) rather than remodel design projects.
3How long do projects typically take?
As every project is different, the timing depends on the size of the space, number of spaces, the complexity of the project, and the client’s availability to provide direction and collaborate in order to complete the job. We will provide you with an estimated time of completion in the initial proposal and will do our very best to stick to that time frame! Please note that the amount of time needed to complete a project may change as the project progresses.
4Do you work with contractors?
Depending on the scope of your project, an outside contractor (painter, electrician, handyman, etc.) may be needed. We can provide references for contractors and our clients will enter into contracts directly with each contractor. House of Smith Interiors does not provide contractor services at this time; therefore independent contractors hired by the client can be an integral part of the process.
5What service areas do you cover?
We provide services primarily in metro Detroit and the surrounding areas of Southeast Michigan.
6What are your service hours?
We are generally available Monday-Saturday from 9am – 5pm.
7What forms of payment do you accept?
We accept cash, check, bank transfer, Chase QuickPay and all major debt/credit cards: VISA, MasterCard, Discover and American Express. Payments via credit or debt card incur a 3% handling fee; there is no fee for payments made via cash, check, bank transfer, or Chase QuickPay.
8When is payment due?
For Consultations, full payment of $150 is due upon booking to secure your appointment. For all other services, 50% of payment is at signing, with the remainder due when the project is complete. However, all expenses for shopping services and furnishings sourced through HOSI on behalf of the client must be settled in advance (prior to sourcing).
9Are there any services you don’t provide?
Our services do not include the following:

Architectural or engineering services
Assembly of furniture
Re-upholstery/re-purposing of furniture
Custom window treatments
Electrical work/installation
Returns
Painting
Cleaning
Moving of very heavy furniture
Packing, removing or selling furniture